Perception of community pharmacists in Malaysia about mental healthcare and barriers to providing pharmaceutical care services to patients with mental disorders

Yin Xuan Wong, Tahir Mehmood Khan, Zhi Jean Wong, Ab Fatah Ab Rahman, Sabrina Anne Jacob

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The aim of this study was to assess community pharmacists’ perceptions toward mental healthcare, and the barriers faced in providing pharmaceutical care services to these patients. A 40-item survey was posted to community pharmacists. Ninety-six pharmacists participated. The majority (84.2%) agreed there is a role for community pharmacists to play in mental health care, while approximately 60% agreed it is their responsibility to provide pharmaceutical care to these patients. The biggest barrier to providing this service is the lack of knowledge, cited by close to 50% of respondents. This corresponds with the revelation that close to 60% believe that they have a poor or fair understanding of mental disorders. About 30% of respondents said they do not stock psychotropic drugs at all, mainly due to medico-legal reasons, and low prescription requests. Our findings highlight the need for more training of community pharmacists in managing patients with mental disorders.
Original languageEnglish
Number of pages11
JournalCommunity Mental Health Journal
Early online date30 Oct 2019
Publication statusE-pub ahead of print - 30 Oct 2019


  • pharmaceutical care
  • psychotropics
  • Malaysia
  • mental health
  • community pharmacist

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