Patient experience and co-creation of value in healthcare service delivery

Kofi Osei-Frimpong, Alan Wilson

Research output: Contribution to conferencePaper

Abstract

This presentation looks at patient experience and co-creation of value in healthcare service delivery
Original languageEnglish
Publication statusPublished - 14 Jun 2014
EventAMA SERVSIG 2014 International Research Conference - University of Macedonia, Thessaloniki, Greece
Duration: 13 Jun 201415 Jun 2014
http://www.servsig2014.uom.gr/

Conference

ConferenceAMA SERVSIG 2014 International Research Conference
CountryGreece
CityThessaloniki
Period13/06/1415/06/14
Internet address

Keywords

  • health and hospitals
  • co-creation
  • service delivery
  • patient experience
  • value
  • healthcare service

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  • Cite this

    Osei-Frimpong, K., & Wilson, A. (2014). Patient experience and co-creation of value in healthcare service delivery. Paper presented at AMA SERVSIG 2014 International Research Conference, Thessaloniki, Greece.