Organisational transformation: the Highland Spring story

Kepa Mendibil, Umit S. Bititci, Catherine Maguire, Les Montgomery, Wyllie Woodburn

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This case study discusses the transformation story of Highland Spring over a period of 20 years. Between 1986 and 2006 Highland Spring increased its turnover by approximately 1,100% and the number of employees by 400% and is now the fastest growing company in the UK in its sector. In achieving this level of growth the company has gone through a number of significant waves of change that have transformed it into one of the biggest brands in the bottled water market in the UK.
Original languageEnglish
JournalEuropean Case Clearing House
Publication statusPublished - Dec 2008


  • organisational transformation
  • highland spring
  • bottled water


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