O.R. in the community

Sue Jones, Colin Eden

    Research output: Contribution to journalArticle

    37 Citations (Scopus)

    Abstract

    For the past eighteen months the authors have been involved in work with a community group attempting to help the unemployed youth of their small city. This paper discusses some of the key differences and similarities they found between this work in the community and more traditional organizations, particularly in terms of client-consultant expectations and their "organizational" context. The authors were made aware of the inadequacy of traditional O.R. techniques for helping their clients and the paper also describes some of the unconventional methods they were forced to turn to in order to offer realistic and relevant help with this complex "mess" of multiple problems, nested feedback loops and subjective, political beliefs not amenable to quantification.
    Original languageEnglish
    Pages (from-to)335-345
    Number of pages11
    JournalJournal of the Operational Research Society
    Volume32
    Issue number5
    Publication statusPublished - May 1981

    Keywords

    • OR
    • operational research
    • unemployed youth
    • community group
    • work in the community
    • traditional organizations
    • client-consultant expectations
    • multiple problems
    • inadequacy
    • O.R. techniques

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