Online hotel reviews: the determinants of credibility

Alan Wilson, Jillian Ney

Research output: Contribution to conferencePaper

Abstract

This paper discusses online hotel reviews.
Original languageEnglish
Publication statusPublished - Jun 2012
EventAMA SERVSIG International Research Conference 2012 - Helsinki, Finland
Duration: 7 Jun 2012 → …

Conference

ConferenceAMA SERVSIG International Research Conference 2012
CountryFinland
CityHelsinki
Period7/06/12 → …

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Keywords

  • online reviewing
  • hotel reviews
  • tourism

Cite this

Wilson, A., & Ney, J. (2012). Online hotel reviews: the determinants of credibility. Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland.