Online hotel reviews: the determinants of credibility

Alan Wilson, Jillian Ney

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper discusses online hotel reviews.

Original language	English
Publication status	Published - Jun 2012
Event	AMA SERVSIG International Research Conference 2012 - Helsinki, Finland Duration: 7 Jun 2012 → …

Conference	AMA SERVSIG International Research Conference 2012
Country/Territory	Finland
City	Helsinki
Period	7/06/12 → …

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title = "Online hotel reviews: the determinants of credibility",

abstract = "This paper discusses online hotel reviews.",

keywords = "online reviewing, hotel reviews, tourism",

author = "Alan Wilson and Jillian Ney",

year = "2012",

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language = "English",

note = "AMA SERVSIG International Research Conference 2012 ; Conference date: 07-06-2012",

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T2 - AMA SERVSIG International Research Conference 2012

AU - Wilson, Alan

AU - Ney, Jillian

PY - 2012/6

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N2 - This paper discusses online hotel reviews.

AB - This paper discusses online hotel reviews.

KW - online reviewing

KW - hotel reviews

KW - tourism

UR - http://www.hanken.fi/public/en/servsig2012

M3 - Paper

Y2 - 7 June 2012

ER -