Online hotel reviews: the determinants of credibility

Alan Wilson, Jillian Ney

Research output: Contribution to conferencePaper

Abstract

This paper discusses online hotel reviews.

Conference

ConferenceAMA SERVSIG International Research Conference 2012
CountryFinland
CityHelsinki
Period7/06/12 → …

Fingerprint

Hotels
Credibility

Keywords

  • online reviewing
  • hotel reviews
  • tourism

Cite this

Wilson, A., & Ney, J. (2012). Online hotel reviews: the determinants of credibility. Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland.
Wilson, Alan ; Ney, Jillian. / Online hotel reviews : the determinants of credibility. Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland.
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author = "Alan Wilson and Jillian Ney",
year = "2012",
month = "6",
language = "English",
note = "AMA SERVSIG International Research Conference 2012 ; Conference date: 07-06-2012",

}

Wilson, A & Ney, J 2012, 'Online hotel reviews: the determinants of credibility' Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland, 7/06/12, .

Online hotel reviews : the determinants of credibility. / Wilson, Alan; Ney, Jillian.

2012. Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Online hotel reviews

T2 - the determinants of credibility

AU - Wilson, Alan

AU - Ney, Jillian

PY - 2012/6

Y1 - 2012/6

N2 - This paper discusses online hotel reviews.

AB - This paper discusses online hotel reviews.

KW - online reviewing

KW - hotel reviews

KW - tourism

UR - http://www.hanken.fi/public/en/servsig2012

M3 - Paper

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Wilson A, Ney J. Online hotel reviews: the determinants of credibility. 2012. Paper presented at AMA SERVSIG International Research Conference 2012, Helsinki, Finland.