On the nature of problems in consulting practice

Colin Eden, David Sims

    Research output: Contribution to journalArticle

    83 Citations (Scopus)

    Abstract

    OR consultants who wish to help clients with complex policy issues need to find ways of taking account of personal and illegitimate features of a client's understanding of his situation, as well as the technical features which are usually considered. This paper is an attempt to discuss the practice of operational research in ways which reflect its political complexity, rather than the techniques, which are more commonly described in the published papers and texts. The discussion leads to the suggestion that practitioners could usefully devote some energy to reflecting upon the processes used in effective problem solving.
    Original languageEnglish
    Pages (from-to)119-127
    Number of pages9
    JournalOmega
    Volume7
    Issue number2
    DOIs
    Publication statusPublished - 1979

    Keywords

    • nature of problems
    • consulting practice
    • operational research
    • management science

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