@inbook{d94e0fb5939c4e76ba1328f2f2f016aa,
title = "Old ambiguities and new developments: exploring the emotional labour process",
abstract = "Labour process theory is consolidated in Working Life to develop a credible account of the relationships between capitalist political economy, work systems and the strategies and practices of actors in the employment relationship. Beyond this, the book explores the future of labour process analysis.",
keywords = "labour process theory, capitalist political economy, labour process analysis",
author = "Bolton, {Sharon C.}",
year = "2010",
month = feb,
day = "24",
language = "English",
isbn = "0230222234",
series = "Critical Perspectives on Work and Employment",
publisher = "Palgrave",
pages = "205--211",
editor = "Paul Thompson and Chris Smith",
booktitle = "Working life",
}