Network relationship management bei dienstleistungen

H. Evanschitzky, M. Goutier

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This paper examines relationship management.
LanguageEnglish
Title of host publicationJahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.)
Pages107-123
Number of pages16
Publication statusPublished - 2005

Fingerprint

Network relationships
Relationship management

Keywords

  • relationship management

Cite this

Evanschitzky, H., & Goutier, M. (2005). Network relationship management bei dienstleistungen. In Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.) (pp. 107-123)
Evanschitzky, H. ; Goutier, M. / Network relationship management bei dienstleistungen. Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.). 2005. pp. 107-123
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pages = "107--123",
booktitle = "Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.)",

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Evanschitzky, H & Goutier, M 2005, Network relationship management bei dienstleistungen. in Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.). pp. 107-123.

Network relationship management bei dienstleistungen. / Evanschitzky, H.; Goutier, M.

Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.). 2005. p. 107-123.

Research output: Chapter in Book/Report/Conference proceedingChapter

TY - CHAP

T1 - Network relationship management bei dienstleistungen

AU - Evanschitzky, H.

AU - Goutier, M.

N1 - AHR

PY - 2005

Y1 - 2005

N2 - This paper examines relationship management.

AB - This paper examines relationship management.

KW - relationship management

M3 - Chapter

SP - 107

EP - 123

BT - Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.)

ER -

Evanschitzky H, Goutier M. Network relationship management bei dienstleistungen. In Jahrbuch Handelsmanagement 2005 (Ahlert D., Olbrich R., Schroder H.). 2005. p. 107-123