Negative customer engagement behaviour: the interplay of intensity and valence in online networks

Jaylan Azer, Matthew Alexander

Research output: Contribution to journalArticlepeer-review

62 Citations (Scopus)
29 Downloads (Pure)

Fingerprint

Dive into the research topics of 'Negative customer engagement behaviour: the interplay of intensity and valence in online networks'. Together they form a unique fingerprint.

Arts and Humanities

Social Sciences

Computer Science

Psychology

Economics, Econometrics and Finance