Moving between groups and individuals using a DSS

Fran Ackermann, Steve Cropper, Colin Eden

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

This paper aims to explore how an « Ideas Management program », COPE, used by senior decision makers in a number of organisations, act as a Decision Support System. Based upon two extensive case studies of decision makers using the COPE system, rather than a more conventional DSS, benefits of this type of system for these decision makers are explored. These insights not only suggest some further characteristics worth bearing in mind during the design and development of DSSs, but also support a framework for creating DSSs focused on supporting managerial decision making. The characteristics include: the advantages of designing DSSs that do not disaggregate the decision maker's DSS from his interactions with groups or other individuals but rather aims to support it; the increase in effectiveness of incorporating social as well as analytical process within the DSS; and the role of qualitative rather than quantitative data as the source to the model base.
Original languageEnglish
Pages (from-to)17-34
Number of pages18
JournalJournal of Decision Systems
Volume1
Issue number1
DOIs
Publication statusPublished - 1992

Fingerprint

Decision support systems
Decision making
Decision maker

Keywords

  • groups and individuals
  • using a DSS
  • moving between
  • managerial decision making
  • ideas management
  • decision support system
  • groups
  • individuals
  • characteristics

Cite this

@article{131b07cc167f4d64bcd24a8004a6ae86,
title = "Moving between groups and individuals using a DSS",
abstract = "This paper aims to explore how an « Ideas Management program », COPE, used by senior decision makers in a number of organisations, act as a Decision Support System. Based upon two extensive case studies of decision makers using the COPE system, rather than a more conventional DSS, benefits of this type of system for these decision makers are explored. These insights not only suggest some further characteristics worth bearing in mind during the design and development of DSSs, but also support a framework for creating DSSs focused on supporting managerial decision making. The characteristics include: the advantages of designing DSSs that do not disaggregate the decision maker's DSS from his interactions with groups or other individuals but rather aims to support it; the increase in effectiveness of incorporating social as well as analytical process within the DSS; and the role of qualitative rather than quantitative data as the source to the model base.",
keywords = "groups and individuals , using a DSS, moving between, managerial decision making, ideas management, decision support system, groups, individuals, characteristics",
author = "Fran Ackermann and Steve Cropper and Colin Eden",
year = "1992",
doi = "10.1080/12460125.1992.10511507",
language = "English",
volume = "1",
pages = "17--34",
journal = "Journal of Decision Systems",
issn = "1246-0125",
number = "1",

}

Moving between groups and individuals using a DSS. / Ackermann, Fran; Cropper, Steve; Eden, Colin.

In: Journal of Decision Systems , Vol. 1, No. 1, 1992, p. 17-34.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Moving between groups and individuals using a DSS

AU - Ackermann, Fran

AU - Cropper, Steve

AU - Eden, Colin

PY - 1992

Y1 - 1992

N2 - This paper aims to explore how an « Ideas Management program », COPE, used by senior decision makers in a number of organisations, act as a Decision Support System. Based upon two extensive case studies of decision makers using the COPE system, rather than a more conventional DSS, benefits of this type of system for these decision makers are explored. These insights not only suggest some further characteristics worth bearing in mind during the design and development of DSSs, but also support a framework for creating DSSs focused on supporting managerial decision making. The characteristics include: the advantages of designing DSSs that do not disaggregate the decision maker's DSS from his interactions with groups or other individuals but rather aims to support it; the increase in effectiveness of incorporating social as well as analytical process within the DSS; and the role of qualitative rather than quantitative data as the source to the model base.

AB - This paper aims to explore how an « Ideas Management program », COPE, used by senior decision makers in a number of organisations, act as a Decision Support System. Based upon two extensive case studies of decision makers using the COPE system, rather than a more conventional DSS, benefits of this type of system for these decision makers are explored. These insights not only suggest some further characteristics worth bearing in mind during the design and development of DSSs, but also support a framework for creating DSSs focused on supporting managerial decision making. The characteristics include: the advantages of designing DSSs that do not disaggregate the decision maker's DSS from his interactions with groups or other individuals but rather aims to support it; the increase in effectiveness of incorporating social as well as analytical process within the DSS; and the role of qualitative rather than quantitative data as the source to the model base.

KW - groups and individuals

KW - using a DSS

KW - moving between

KW - managerial decision making

KW - ideas management

KW - decision support system

KW - groups

KW - individuals

KW - characteristics

U2 - 10.1080/12460125.1992.10511507

DO - 10.1080/12460125.1992.10511507

M3 - Article

VL - 1

SP - 17

EP - 34

JO - Journal of Decision Systems

JF - Journal of Decision Systems

SN - 1246-0125

IS - 1

ER -