Abstract
A Person-Centred Vision for Modern Outpatient Care for People Living with Multiple Long-Term Conditions
The Modern Outpatient project employed a participatory design approach to develop a person-centred vision for the future of Outpatient services. Through interviews with people living with multiple long-term conditions, pop-up public engagement and co-design workshops with NHS staff, rich insights were generated about how people would like to be supported to self-manage, and new models of person-centred care were designed.
The project was undertaken in collaboration with the Scottish Government in order to inform the ongoing and future work of The Modern Outpatient Programme.
The Modern Outpatient project employed a participatory design approach to develop a person-centred vision for the future of Outpatient services. Through interviews with people living with multiple long-term conditions, pop-up public engagement and co-design workshops with NHS staff, rich insights were generated about how people would like to be supported to self-manage, and new models of person-centred care were designed.
The project was undertaken in collaboration with the Scottish Government in order to inform the ongoing and future work of The Modern Outpatient Programme.
| Original language | English |
|---|---|
| Place of Publication | Glasgow |
| Publication status | Published - 2018 |
Keywords
- outpatient
- multiple long-term condition
- participatory design
- pop-ups
- co-design
- self-management
- experience labs
- DHI