Modelling stakeholder dynamics for supporting group decision and negotiation: theory to practice

Colin Eden, Fran Ackermann

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Abstract

Group Decision and Negotiation methods can help identify optimal, or efficient, solutions to complex problems and so aid decision-makers. However, recommendations depend for their success, in part, on their political feasibility within, usually, complex organisational settings. A part of the complexity of effective implementation derives from understanding the responses of stakeholders to the proposed decisions. The responses of stakeholders can be complex because stakeholders respond not just to the decision but also to the responses of other stakeholders. When the recommendations are very important, and when the possible stakeholder responses are likely to be complex, then the use of some form of modelling of stakeholder dynamics is likely to be helpful. This paper proposes such a modelling process designed to aid the thinking of a decision-making team as they seek to ensure their decision is politically feasible. The modelling process is designed to facilitate effective negotiation in groups about the potential impact of stakeholder responses. The modelling process is illustrated through a real case.
Original languageEnglish
Pages (from-to)1001-1025
Number of pages25
JournalGroup Decision and Negotiation
Volume30
Issue number5
Early online date28 May 2021
DOIs
Publication statusE-pub ahead of print - 28 May 2021

Keywords

  • stakeholder management
  • system thinking
  • negotiating political feasibility

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