Modelling design development performance

F. O'Donnell, A.H.B. Duffy

Research output: Contribution to journalArticlepeer-review

67 Citations (Scopus)


Begins with a brief review of research in the area of performance, with particular emphasis on design and product development, highlighting the main weaknesses in work to date. Then presents a fundamental and generic model of performance, related to knowledge-based activities in design, which describes performance in terms of its key elements, efficiency and effectiveness, and provides a basis for modelling performance across different process levels. Evolves this model further to describe performance measurement and management in design development. Concludes that it is not possible to distinguish the efficiency of the design activity from that of design management, and that, in addition, efficiency appears to be inherent to an activity, but is difficult to measure.
Original languageEnglish
Pages (from-to)1198-1221
Number of pages24
JournalInternational Journal of Operations and Production Management
Issue number11
Publication statusPublished - Nov 2002


  • performance measurement
  • modeling
  • design engineering
  • production management


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