Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Research output: Contribution to conferenceProceeding

Abstract

This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions
Original languageEnglish
Publication statusPublished - May 2006
Event35th Annual EMAC Conference - Athens, Greece
Duration: 23 May 2006 → …

Conference

Conference35th Annual EMAC Conference
CountryGreece
CityAthens
Period23/05/06 → …

Fingerprint

Modeling
Behavioral intention
Loyalty intentions
Customer perceived value

Keywords

  • modeling
  • relationship
  • customer
  • perceived value
  • loyalty
  • behavioral intentions
  • satisfaction

Cite this

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title = "Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions",
abstract = "This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions",
keywords = "modeling, relationship, customer, perceived value, loyalty, behavioral intentions, satisfaction",
author = "Spiros Gounaris",
year = "2006",
month = "5",
language = "English",
note = "35th Annual EMAC Conference ; Conference date: 23-05-2006",

}

Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions. / Gounaris, Spiros.

2006. 35th Annual EMAC Conference, Athens, Greece.

Research output: Contribution to conferenceProceeding

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AU - Gounaris, Spiros

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KW - relationship

KW - customer

KW - perceived value

KW - loyalty

KW - behavioral intentions

KW - satisfaction

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M3 - Proceeding

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