Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Research output: Contribution to conference › Proceeding › peer-review

Abstract

This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

Original language	English
Publication status	Published - May 2006
Event	35th Annual EMAC Conference - Athens, Greece Duration: 23 May 2006 → …

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title = "Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions",

abstract = "This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions",

keywords = "modeling, relationship, customer, perceived value, loyalty, behavioral intentions, satisfaction",

author = "Spiros Gounaris",

year = "2006",

month = may,

language = "English",

note = "35th Annual EMAC Conference ; Conference date: 23-05-2006",

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TY - CONF

T1 - Modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

AU - Gounaris, Spiros

PY - 2006/5

Y1 - 2006/5

N2 - This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

AB - This paper looks at modeling the relationship between customer perceived value, satisfaction, loyalty and behavioral intentions

KW - modeling

KW - relationship

KW - customer

KW - perceived value

KW - loyalty

KW - behavioral intentions

KW - satisfaction

UR - http://www.emac-online.org/r/default.asp?iId=FMLGJL

M3 - Proceeding

T2 - 35th Annual EMAC Conference

Y2 - 23 May 2006

ER -