Abstract
Devoted to demonstrating/mapping what is understood today about the power and structural effects of emotion and identity in organizations. Reveals the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace.
Original language | English |
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Title of host publication | The Emotional Organisation: Critical Voices |
Place of Publication | London, UK |
Pages | 15-26 |
Number of pages | 11 |
Publication status | Published - 2007 |
Keywords
- emotion work
- goffman
- social interaction
- nurses
- workplaces
- management