Market share and customer satisfaction: are they always related?

Spiros Gounaris, George Avlonitis, Athanasios Kouremenos, Nikolaos Papavasileiou, Paulina Papastathopoulou

Research output: Contribution to conference › Proceeding

Abstract

This paper looks at market share and customer satisfaction and ask if they always related?

Original language	English
Publication status	Published - 2001
Event	30th Annual EMAC Conference - Bergen, Norway Duration: 29 May 2001 → …

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title = "Market share and customer satisfaction: are they always related?",

abstract = "This paper looks at market share and customer satisfaction and ask if they always related?",

keywords = "market share, customer satisfaction",

author = "Spiros Gounaris and George Avlonitis and Athanasios Kouremenos and Nikolaos Papavasileiou and Paulina Papastathopoulou",

year = "2001",

language = "English",

note = "30th Annual EMAC Conference ; Conference date: 29-05-2001",

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TY - CONF

T1 - Market share and customer satisfaction

T2 - 30th Annual EMAC Conference

AU - Gounaris, Spiros

AU - Avlonitis, George

AU - Kouremenos, Athanasios

AU - Papavasileiou, Nikolaos

AU - Papastathopoulou, Paulina

PY - 2001

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N2 - This paper looks at market share and customer satisfaction and ask if they always related?

AB - This paper looks at market share and customer satisfaction and ask if they always related?

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KW - customer satisfaction

UR - http://www.emac-online.org/r/default.asp?iId=FMLGJL

M3 - Proceeding

Y2 - 29 May 2001

ER -