Market share and customer satisfaction

are they always related?

Spiros Gounaris, George Avlonitis, Athanasios Kouremenos, Nikolaos Papavasileiou, Paulina Papastathopoulou

Research output: Contribution to conferenceProceeding

Abstract

This paper looks at market share and customer satisfaction and ask if they always related?
Original languageEnglish
Publication statusPublished - 2001
Event30th Annual EMAC Conference - Bergen, Norway
Duration: 29 May 2001 → …

Conference

Conference30th Annual EMAC Conference
CountryNorway
CityBergen
Period29/05/01 → …

Fingerprint

Market share
Customer satisfaction

Keywords

  • market share
  • customer satisfaction

Cite this

Gounaris, S., Avlonitis, G., Kouremenos, A., Papavasileiou, N., & Papastathopoulou, P. (2001). Market share and customer satisfaction: are they always related?. 30th Annual EMAC Conference, Bergen, Norway.
Gounaris, Spiros ; Avlonitis, George ; Kouremenos, Athanasios ; Papavasileiou, Nikolaos ; Papastathopoulou, Paulina. / Market share and customer satisfaction : are they always related?. 30th Annual EMAC Conference, Bergen, Norway.
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author = "Spiros Gounaris and George Avlonitis and Athanasios Kouremenos and Nikolaos Papavasileiou and Paulina Papastathopoulou",
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language = "English",
note = "30th Annual EMAC Conference ; Conference date: 29-05-2001",

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Gounaris, S, Avlonitis, G, Kouremenos, A, Papavasileiou, N & Papastathopoulou, P 2001, 'Market share and customer satisfaction: are they always related?' 30th Annual EMAC Conference, Bergen, Norway, 29/05/01, .

Market share and customer satisfaction : are they always related? / Gounaris, Spiros; Avlonitis, George; Kouremenos, Athanasios; Papavasileiou, Nikolaos; Papastathopoulou, Paulina.

2001. 30th Annual EMAC Conference, Bergen, Norway.

Research output: Contribution to conferenceProceeding

TY - CONF

T1 - Market share and customer satisfaction

T2 - are they always related?

AU - Gounaris, Spiros

AU - Avlonitis, George

AU - Kouremenos, Athanasios

AU - Papavasileiou, Nikolaos

AU - Papastathopoulou, Paulina

PY - 2001

Y1 - 2001

N2 - This paper looks at market share and customer satisfaction and ask if they always related?

AB - This paper looks at market share and customer satisfaction and ask if they always related?

KW - market share

KW - customer satisfaction

UR - http://www.emac-online.org/r/default.asp?iId=FMLGJL

M3 - Proceeding

ER -

Gounaris S, Avlonitis G, Kouremenos A, Papavasileiou N, Papastathopoulou P. Market share and customer satisfaction: are they always related?. 2001. 30th Annual EMAC Conference, Bergen, Norway.