Mapping the components of the telephone conference: an analysis of tutorial talk at a distance learning institution

M. Horton-Salway, J. Montague, S. Wiggins, S. Seymour-Smith

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

This article maps the components of telephone tutorial conferences (TTCs) used for distance learning in higher education. Using conversation analysis we identified four common sequences of TTCs as 'calling in'; 'agenda-setting'; 'tutorial proper'; and 'closing down'. Patterns of student participation look similar to those in face-to-face tutorials and the degree of interaction during 'calling-in' and agenda setting does not foretell student participation in the 'tutorial proper'. Student participation was related to differences in 'communicative formats' adopted by tutors and students for different purposes. These findings have helped us reflect on our communicative practices as university teachers and indicate that TTCs are functionally comparable with face-to-face tutorials in higher education settings.
LanguageEnglish
Pages737-758
Number of pages22
JournalDiscourse Studies
Volume10
Issue number6
DOIs
Publication statusPublished - Dec 2008

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Distance Education
Distance education
distance learning
Telephone
telephone
Students
participation
student
Education
conversation analysis
tutor
education
university teacher
Distance Learning
Participation
interaction
Tutorial
Agenda Setting
Calling

Keywords

  • communicative formats
  • conversation analysis
  • distance learning
  • student participation
  • telephone tutorial conferences

Cite this

Horton-Salway, M. ; Montague, J. ; Wiggins, S. ; Seymour-Smith, S. / Mapping the components of the telephone conference: an analysis of tutorial talk at a distance learning institution. In: Discourse Studies. 2008 ; Vol. 10, No. 6. pp. 737-758.
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Mapping the components of the telephone conference: an analysis of tutorial talk at a distance learning institution. / Horton-Salway, M.; Montague, J.; Wiggins, S.; Seymour-Smith, S.

In: Discourse Studies, Vol. 10, No. 6, 12.2008, p. 737-758.

Research output: Contribution to journalArticle

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