This paper discusses managing customer satisfication surveys and effective service management.
| Original language | English |
|---|
| Publication status | Published - 2005 |
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@conference{1a3ea71aac4e4ac99ffb2b6778c3cb69,
title = "Managing customer satisfaction surveys and effective service management",
abstract = "This paper discusses managing customer satisfication surveys and effective service management.",
author = "A.M. Wilson and B. Caemmerer",
note = "AHR - more metadata required.",
year = "2005",
language = "English",
}
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AU - Wilson, A.M.
AU - Caemmerer, B.
N1 - AHR - more metadata required.
PY - 2005
Y1 - 2005
N2 - This paper discusses managing customer satisfication surveys and effective service management.
AB - This paper discusses managing customer satisfication surveys and effective service management.
M3 - Paper
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