Managing and improving business processes reliability

Umit Bititci; Kepa Mendibil; Trevor Turner

doi:10.1504/IJBPM.2002.000109

Managing and improving business processes reliability

Umit Bititci, Kepa Mendibil, Trevor Turner

Design, Manufacturing And Engineering Management

Research output: Contribution to journal › Article › peer-review

5 Citations (Scopus)

30 Downloads (Pure)

Abstract

Measuring the performance of a business process and moreover, improving the reliability of critical business processes has become an important issue for most organisations. This paper describes how three companies from different business environments improved the reliability of specific business processes using active monitoring techniques.

Original language	English
Journal	International Journal of Business Performance Management
Volume	4
Issue number	1
DOIs	https://doi.org/10.1504/IJBPM.2002.000109
Publication status	Published - 2002

Keywords

business processes reliability
active monitoring
design engineering

Access to Document

10.1504/IJBPM.2002.000109

Cite this

@article{712d500a3bc1484786272328b8e2288a,

title = "Managing and improving business processes reliability",

abstract = "Measuring the performance of a business process and moreover, improving the reliability of critical business processes has become an important issue for most organisations. This paper describes how three companies from different business environments improved the reliability of specific business processes using active monitoring techniques.",

keywords = "business processes reliability , active monitoring, design engineering ",

author = "Umit Bititci and Kepa Mendibil and Trevor Turner",

year = "2002",

doi = "10.1504/IJBPM.2002.000109",

language = "English",

volume = "4",

journal = "International Journal of Business Performance Management",

issn = "1368-4892",

number = "1",

}

TY - JOUR

T1 - Managing and improving business processes reliability

AU - Bititci, Umit

AU - Mendibil, Kepa

AU - Turner, Trevor

PY - 2002

Y1 - 2002

N2 - Measuring the performance of a business process and moreover, improving the reliability of critical business processes has become an important issue for most organisations. This paper describes how three companies from different business environments improved the reliability of specific business processes using active monitoring techniques.

AB - Measuring the performance of a business process and moreover, improving the reliability of critical business processes has become an important issue for most organisations. This paper describes how three companies from different business environments improved the reliability of specific business processes using active monitoring techniques.

KW - business processes reliability

KW - active monitoring

KW - design engineering

U2 - 10.1504/IJBPM.2002.000109

DO - 10.1504/IJBPM.2002.000109

M3 - Article

SN - 1368-4892

VL - 4

JO - International Journal of Business Performance Management

JF - International Journal of Business Performance Management

IS - 1

ER -

Managing and improving business processes reliability

Abstract

Keywords

Access to Document

Fingerprint

Cite this