This paper introduces the concept of active monitoring of business processes to enable a business to continually satisfy key stakeholder requirements with fewer people. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business processes by using active monitoring techniques.
|Title of host publication||Strategic management of the manufacturing value chain|
|Editors||U.S. Bititci, A.S. Carrie|
|Number of pages||7|
|Publication status||Published - 1998|
|Event||IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain - , United Kingdom|
Duration: 1 Jan 1998 → …
|Name||International Federation for Information Processing|
|Conference||IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain|
|Period||1/01/98 → …|
- business process
- monitoring techniques
Bititci, U., & Turner, T. (1998). Maintaining reliability of business processes using active monitoring techniques. In U. S. Bititci, & A. S. Carrie (Eds.), Strategic management of the manufacturing value chain (pp. 169-176). (International Federation for Information Processing ; Vol. 2).