@inproceedings{719973fcfd4146ad888e3d3906f9f3ee,
title = "Maintaining reliability of business processes using active monitoring techniques",
abstract = "This paper introduces the concept of active monitoring of business processes to enable a business to continually satisfy key stakeholder requirements with fewer people. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business processes by using active monitoring techniques.",
keywords = "reliability, business process, monitoring techniques",
author = "Umit Bititci and Trevor Turner",
year = "1998",
language = "English",
isbn = "0412827107 ",
series = "International Federation for Information Processing ",
pages = "169--176",
editor = "U.S. Bititci and A.S. Carrie",
booktitle = "Strategic management of the manufacturing value chain",
note = "IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain ; Conference date: 01-01-1998",
}