Abstract
This paper introduces the concept of active monitoring of business processes to enable a business to continually satisfy key stakeholder requirements with fewer people. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business processes by using active monitoring techniques.
| Original language | English |
|---|---|
| Title of host publication | Strategic management of the manufacturing value chain |
| Editors | U.S. Bititci, A.S. Carrie |
| Pages | 169-176 |
| Number of pages | 7 |
| Publication status | Published - 1998 |
| Event | IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain - , United Kingdom Duration: 1 Jan 1998 → … |
Publication series
| Name | International Federation for Information Processing |
|---|---|
| Volume | 2 |
| ISSN (Print) | 1571-5736 |
Conference
| Conference | IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain |
|---|---|
| Country | United Kingdom |
| Period | 1/01/98 → … |
Keywords
- reliability
- business process
- monitoring techniques
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Cite this
Bititci, U., & Turner, T. (1998). Maintaining reliability of business processes using active monitoring techniques. In U. S. Bititci, & A. S. Carrie (Eds.), Strategic management of the manufacturing value chain (pp. 169-176). (International Federation for Information Processing ; Vol. 2).