Maintaining reliability of business processes using active monitoring techniques

Umit Bititci, Trevor Turner

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Abstract

This paper introduces the concept of active monitoring of business processes to enable a business to continually satisfy key stakeholder requirements with fewer people. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business processes by using active monitoring techniques.
Original languageEnglish
Title of host publicationStrategic management of the manufacturing value chain
EditorsU.S. Bititci, A.S. Carrie
Pages169-176
Number of pages7
Publication statusPublished - 1998
EventIFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain - , United Kingdom
Duration: 1 Jan 1998 → …

Publication series

NameInternational Federation for Information Processing
Volume2
ISSN (Print)1571-5736

Conference

ConferenceIFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain
CountryUnited Kingdom
Period1/01/98 → …

Keywords

  • reliability
  • business process
  • monitoring techniques

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  • Cite this

    Bititci, U., & Turner, T. (1998). Maintaining reliability of business processes using active monitoring techniques. In U. S. Bititci, & A. S. Carrie (Eds.), Strategic management of the manufacturing value chain (pp. 169-176). (International Federation for Information Processing ; Vol. 2).