This paper introduces the concept of active monitoring of business processes to enable a business to continually satisfy key stakeholder requirements with fewer people. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business processes by using active monitoring techniques.
|Name||International Federation for Information Processing |
|Conference||IFIP WG5.7 Annual Working Conference on Strategic Management of the Manufacturing Value Chain|
|Period||1/01/98 → …|
- business process
- monitoring techniques