Macmillan Pharmacy Service 2015: Evaluation of Impact of Community Pharmacy Palliative Care Training Programme

The University of Strathclyde was commissioned by Macmillan Cancer Support in collaboration with NHS GG&C to support the early evaluation of an evolving training program for community pharmacy support staff, one of the key recommendations from a previous program evaluation. The aims of this study were twofold: (1) To assess the appropriateness of the content of the palliative care training and ascertain staff opinions concerning the webinar format and (2) To evaluate the impact of the training, regardless of the delivery format i.e. face-to-face and webinar formats. The four-level Kirkpatrick model allows the opportunity to explore learner initial satisfaction with an educational intervention, gained knowledge and/or skills, changes in learner behaviour due to training and the long-term impact the learner has on their organisation due to their training.