Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management

J. Gennard; E. Soltani; R.B. Van Der Meer; T.M. Williams

Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management

J. Gennard, E. Soltani, R.B. Van Der Meer, T.M. Williams

Research output: Contribution to journal › Article › peer-review

Abstract

Examines the lessons learned from Total Quality Management focused organisations and considers the implications for the theory and practice of performance management.

Original language	English
Pages (from-to)	30-55
Number of pages	25
Journal	Magnus Journal of Management
Volume	1
Issue number	2
Publication status	Published - 2005

Keywords

performance management
total quality management
organisations
management

Cite this

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title = "Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management",

abstract = "Examines the lessons learned from Total Quality Management focused organisations and considers the implications for the theory and practice of performance management.",

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AU - Williams, T.M.

PY - 2005

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KW - management

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JO - Magnus Journal of Management

JF - Magnus Journal of Management

IS - 2

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Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management

Abstract

Keywords

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