Abstract
Examines the lessons learned from Total Quality Management focused organisations and considers the implications for the theory and practice of performance management.
| Original language | English |
|---|---|
| Pages (from-to) | 30-55 |
| Number of pages | 25 |
| Journal | Magnus Journal of Management |
| Volume | 1 |
| Issue number | 2 |
| Publication status | Published - 2005 |
Keywords
- performance management
- total quality management
- organisations
- management
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Gennard, J., Soltani, E., Van Der Meer, R. B., & Williams, T. M. (2005). Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management. Magnus Journal of Management, 1(2), 30-55.