Examines the lessons learned from Total Quality Management focused organisations and considers the implications for the theory and practice of performance management.
|Number of pages||25|
|Journal||Magnus Journal of Management|
|Publication status||Published - 2005|
- performance management
- total quality management
Gennard, J., Soltani, E., Van Der Meer, R. B., & Williams, T. M. (2005). Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management. Magnus Journal of Management, 1(2), 30-55.