Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management

J. Gennard, E. Soltani, R.B. Van Der Meer, T.M. Williams

Research output: Contribution to journalArticle

Abstract

Examines the lessons learned from Total Quality Management focused organisations and considers the implications for the theory and practice of performance management.
LanguageEnglish
Pages30-55
Number of pages25
JournalMagnus Journal of Management
Volume1
Issue number2
Publication statusPublished - 2005

Fingerprint

Performance management
Lessons learned
Total quality management

Keywords

  • performance management
  • total quality management
  • organisations
  • management

Cite this

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Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management. / Gennard, J.; Soltani, E.; Van Der Meer, R.B.; Williams, T.M.

In: Magnus Journal of Management, Vol. 1, No. 2, 2005, p. 30-55.

Research output: Contribution to journalArticle

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