Leadership and storytelling:  perspectives from senior hospitality management

Kevin D. O'Gorman; Cailein H. Gillespie

Leadership and storytelling: perspectives from senior hospitality management

Kevin D. O'Gorman, Cailein H. Gillespie

Research output: Contribution to conference › Paper › peer-review

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Abstract

This paper presents initial findings on how twenty leaders, at the highest level in the international hospitality industry, use stories to create, disseminate and sustain corporate culture within their organisations. The paper focuses on a method for the application of hermeneutics and demonstrates, through analysing phenomenological interviews with leaders, that storytelling is an important strategic method of communication. Not only does the paper present insights on how storytelling is fundamental to leadership in the contemporary commercial hospitality industry it also reveals, through empirical research, how stories can be used as a data source.

Original language	English
Number of pages	6
Publication status	Published - 11 Oct 2008
Event	EuroCHRIE 2008 Congress - Dubai, United Arab Emirates Duration: 11 Oct 2008 → 14 Oct 2008

Conference

Conference	EuroCHRIE 2008 Congress
City	Dubai, United Arab Emirates
Period	11/10/08 → 14/10/08

Keywords

leadership
hermeneutics
storytelling
hospitality management
organisational behaviour

Access to Document

strathprints006486Accepted author manuscript, 67.9 KB

Cite this

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title = "Leadership and storytelling: perspectives from senior hospitality management",

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KW - organisational behaviour

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