Abstract
| Language | English |
|---|---|
| Pages | 1073-1083 |
| Number of pages | 11 |
| Journal | Journal of the Association for Information Science and Technology |
| Volume | 69 |
| Issue number | 9 |
| Early online date | 25 May 2018 |
| DOIs | |
| Publication status | Published - 30 Sep 2018 |
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Keywords
- information needs
- information behaviour
- internet forums
- mothers
- young adults
- emotions
Cite this
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Isolated, overwhelmed and worried : young first-time mothers asking for information and support online. / Ruthven, Ian; Buchanan, Steven; Jardine, Cara.
In: Journal of the Association for Information Science and Technology, Vol. 69, No. 9, 30.09.2018, p. 1073-1083.Research output: Contribution to journal › Article
TY - JOUR
T1 - Isolated, overwhelmed and worried
T2 - Journal of the Association for Information Science and Technology
AU - Ruthven, Ian
AU - Buchanan, Steven
AU - Jardine, Cara
PY - 2018/9/30
Y1 - 2018/9/30
N2 - This study investigates the emotional content of 174 posts from 162 posters to online forums made by young (age 14-21) first time mothers to understand what emotions are expressed in these posts and how these emotions interact with the types of posts and the indicators of Information Poverty within the posts. Using textual analyses we provide a classification of emotions within posts across three main themes of interaction emotions, response emotions and pre-occupation emotions and show that many requests for information by young first time mothers are motivated by negative emotions. This has implications for how moderators of online news groups respond to online request for help and for understanding how to support vulnerable young parents.
AB - This study investigates the emotional content of 174 posts from 162 posters to online forums made by young (age 14-21) first time mothers to understand what emotions are expressed in these posts and how these emotions interact with the types of posts and the indicators of Information Poverty within the posts. Using textual analyses we provide a classification of emotions within posts across three main themes of interaction emotions, response emotions and pre-occupation emotions and show that many requests for information by young first time mothers are motivated by negative emotions. This has implications for how moderators of online news groups respond to online request for help and for understanding how to support vulnerable young parents.
KW - information needs
KW - information behaviour
KW - internet forums
KW - mothers
KW - young adults
KW - emotions
UR - http://onlinelibrary.wiley.com/journal/10.1002/(ISSN)2330-1643
U2 - 10.1002/asi.24037
DO - 10.1002/asi.24037
M3 - Article
VL - 69
SP - 1073
EP - 1083
JO - Journal of the Association for Information Science and Technology
JF - Journal of the Association for Information Science and Technology
SN - 2330-1643
IS - 9
ER -