Abstract
“One can earn a lot of money by talking about quality. Even more by providing consultancy on quality. Soon the time will come when quality itself brings the most money.”
(Zoltán Baracskai)
I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book. It caused me a great dealof headache and sleepless nights. In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights. For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality. Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.
First I thought thatthe ISO is the most horrifying thing humans could possibly invent. I was seeing an Orwellian world. Later I realised that the situation is not sobad after all. There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it. I also have a few recommendations on how toavoid some of the most dangerous traps.
| Translated title of the contribution | ISO for R&D: Quality Evaluation of Non-Typified Processes |
|---|---|
| Language | Other |
| Awarding Institution |
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| Supervisors/Advisors |
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| Publication status | Published - 1999 |
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Keywords
- quality management
- R&D
- ISO
- expert systems
Cite this
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K + F az ISO-ban : Nemtipizálható folyamatok minősítése. / Dörfler, Viktor.
1999. 45 p.Research output: Thesis › Master's Thesis
TY - THES
T1 - K + F az ISO-ban
T2 - Nemtipizálható folyamatok minősítése
AU - Dörfler, Viktor
N1 - Published in Hungarian
PY - 1999
Y1 - 1999
N2 - “One can earn a lot of money by talking about quality. Even more by providing consultancy on quality. Soon the time will come when quality itself brings the most money.”(Zoltán Baracskai)I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book. It caused me a great dealof headache and sleepless nights. In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights. For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality. Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.First I thought thatthe ISO is the most horrifying thing humans could possibly invent. I was seeing an Orwellian world. Later I realised that the situation is not sobad after all. There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it. I also have a few recommendations on how toavoid some of the most dangerous traps.
AB - “One can earn a lot of money by talking about quality. Even more by providing consultancy on quality. Soon the time will come when quality itself brings the most money.”(Zoltán Baracskai)I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book. It caused me a great dealof headache and sleepless nights. In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights. For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality. Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.First I thought thatthe ISO is the most horrifying thing humans could possibly invent. I was seeing an Orwellian world. Later I realised that the situation is not sobad after all. There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it. I also have a few recommendations on how toavoid some of the most dangerous traps.
KW - quality management
KW - R&D
KW - ISO
KW - expert systems
M3 - Master's Thesis
ER -