ISO for R&D: Quality Evaluation of Non-Typified Processes

Research output: ThesisMaster's Thesis

Abstract

“One can earn a lot of money by talking about quality.  Even more by providing consultancy on quality.  Soon the time will come when quality itself brings the most money.”

(Zoltán Baracskai)

I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book.  It caused me a great dealof headache and sleepless nights.  In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights.  For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality.  Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.

First I thought thatthe ISO is the most horrifying thing humans could possibly invent.  I was seeing an Orwellian world.  Later I realised that the situation is not sobad after all.  There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it.  I also have a few recommendations on how toavoid some of the most dangerous traps.

Translated title of the contributionISO for R&D: Quality Evaluation of Non-Typified Processes
LanguageOther
Awarding Institution
  • Budapest University of Technology and Economics
Supervisors/Advisors
  • Baracskai, Z., Supervisor, External person
Publication statusPublished - 1999

Fingerprint

Quality evaluation
Consultancy
Trap
Quality management
Morality

Keywords

  • quality management
  • R&D
  • ISO
  • expert systems

Cite this

@phdthesis{0364c89277534132a0df2ee450fefb0c,
title = "K + F az ISO-ban: Nemtipiz{\'a}lhat{\'o} folyamatok minős{\'i}t{\'e}se",
abstract = "“One can earn a lot of money by talking about quality.  Even more by providing consultancy on quality.  Soon the time will come when quality itself brings the most money.”(Zolt{\'a}n Baracskai)I wrote a book on quality management, and Zolt{\'a}n Baracskai wrote the above words in the foreword of that book.  It caused me a great dealof headache and sleepless nights.  In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights.  For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality.  Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.First I thought thatthe ISO is the most horrifying thing humans could possibly invent.  I was seeing an Orwellian world.  Later I realised that the situation is not sobad after all.  There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it.  I also have a few recommendations on how toavoid some of the most dangerous traps.",
keywords = "quality management, R&D, ISO, expert systems",
author = "Viktor D{\"o}rfler",
note = "Published in Hungarian",
year = "1999",
language = "Other",
school = "Budapest University of Technology and Economics",

}

Dörfler, V 1999, 'K + F az ISO-ban: Nemtipizálható folyamatok minősítése', Budapest University of Technology and Economics.

K + F az ISO-ban : Nemtipizálható folyamatok minősítése. / Dörfler, Viktor.

1999. 45 p.

Research output: ThesisMaster's Thesis

TY - THES

T1 - K + F az ISO-ban

T2 - Nemtipizálható folyamatok minősítése

AU - Dörfler, Viktor

N1 - Published in Hungarian

PY - 1999

Y1 - 1999

N2 - “One can earn a lot of money by talking about quality.  Even more by providing consultancy on quality.  Soon the time will come when quality itself brings the most money.”(Zoltán Baracskai)I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book.  It caused me a great dealof headache and sleepless nights.  In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights.  For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality.  Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.First I thought thatthe ISO is the most horrifying thing humans could possibly invent.  I was seeing an Orwellian world.  Later I realised that the situation is not sobad after all.  There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it.  I also have a few recommendations on how toavoid some of the most dangerous traps.

AB - “One can earn a lot of money by talking about quality.  Even more by providing consultancy on quality.  Soon the time will come when quality itself brings the most money.”(Zoltán Baracskai)I wrote a book on quality management, and Zoltán Baracskai wrote the above words in the foreword of that book.  It caused me a great dealof headache and sleepless nights.  In studyI am primarily writing about what I have read, learned and discovered overthese sleepless nights.  For instance, Ihad to consider questions, such as whether the atomic bomb, the Barbie-doll andthe Tamagotchi represent good quality.  Irealised that as quality is a value, I cannot avoid dealing with morality andethics as well.First I thought thatthe ISO is the most horrifying thing humans could possibly invent.  I was seeing an Orwellian world.  Later I realised that the situation is not sobad after all.  There is nothing wrongwith the ISO itself, but sometimes things are wrong with people applying it.  I also have a few recommendations on how toavoid some of the most dangerous traps.

KW - quality management

KW - R&D

KW - ISO

KW - expert systems

M3 - Master's Thesis

ER -