Involving, countering, and overlooking stakeholder networks in soft regulation: case study of small-to-medium-sized enterprise's implementation of SA8000

Manal El Abboubi, Ashly H. Pinnington, Stewart R. Clegg, Katerina Nicolopoulou

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Abstract

To achieve effective stakeholder governance in the context of international social accountability certification (SA8000) requires constructing a network of agreement. In a case study of a small-to-medium-sized enterprise (SME), we examine managers’ attempts at enrolling participants in the supply chain to investigate how they strive to engage these stakeholders. We adopt actor-network theory (ANT) and sensemaking theory to develop a novel approach to understanding social accountability (SA) standards’ certification in stakeholder networks. We argue that the design and operation of any SA standard across a network requires not only attempts at enrolling other participants in the supply chain but management contextualizing and problematizing the terms of their involvement.

Original languageEnglish
JournalBusiness & Society
Early online date4 Jun 2021
DOIs
Publication statusE-pub ahead of print - 4 Jun 2021

Keywords

  • stakeholder management
  • social accountability standards
  • small business
  • actor network theory
  • sensemaking

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