Abstract
Although frequently perceived as a ‘woolly’ policy concept and a means to reduce public service delivery costs, co-production can lead to increased quality and efficiency of services. In this paper, we explore the contribution of a community empowerment policy to co-production processes. Analysing empirical findings from a mixed-method, longitudinal study through the lens of Myers et al.’s (2017) Theory of Change, the paper develops a model of a successful co-production process. We show that changes in working practices and shifts in power can create friction between co-producing actors. By critiquing specific policies, we inform future co-production research, policy, and practice.
| Original language | English |
|---|---|
| Pages (from-to) | 1587-1609 |
| Number of pages | 23 |
| Journal | Public Management Review |
| Volume | 25 |
| Issue number | 8 |
| Early online date | 3 Feb 2022 |
| DOIs | |
| Publication status | Published - 3 Aug 2023 |
Keywords
- community empowerment
- co-production
- participation request
- public policies
- change theory
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