Integrated performance measurement - a reference model and an audit method

S Lutz; Umit Bititci; A.S. Carrie; T. Turner

Integrated performance measurement - a reference model and an audit method

S Lutz, Umit Bititci, A.S. Carrie, T. Turner

Design, Manufacturing And Engineering Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

Abstract

The article describes a Reference model developed for the analysis of performance measurement systems. This Reference Model provides a framework for the evaluation and design of integrated performance measurement systems. Furthermore, an approach for the analysis of current performance measurement systems is given testing the integrity and deployment of a performance measurement system against the Reference Model. The audit method provides guidelines to identify gaps in performance measurement systems and to rank the gaps in terms of importance for the company's success. The Audit outlines those areas of the business with a lack of suitable performance measures and focuses on the improvement of the performance measurement system.

Original language	English
Title of host publication	Advances in manufacturing technology XII
Editors	R.W. Baines, A. TalebBendiab, Z. Zhao
Place of Publication	UK
Pages	391-396
Number of pages	5
Publication status	Published - 1998
Event	14th National Conference on Manufacturing Research - Derby, United Kingdom Duration: 7 Sept 1998 → 9 Sept 1998

Conference

Conference	14th National Conference on Manufacturing Research
Country/Territory	United Kingdom
City	Derby
Period	7/09/98 → 9/09/98

Cite this

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title = "Integrated performance measurement - a reference model and an audit method",

abstract = "The article describes a Reference model developed for the analysis of performance measurement systems. This Reference Model provides a framework for the evaluation and design of integrated performance measurement systems. Furthermore, an approach for the analysis of current performance measurement systems is given testing the integrity and deployment of a performance measurement system against the Reference Model. The audit method provides guidelines to identify gaps in performance measurement systems and to rank the gaps in terms of importance for the company's success. The Audit outlines those areas of the business with a lack of suitable performance measures and focuses on the improvement of the performance measurement system.",

author = "S Lutz and Umit Bititci and A.S. Carrie and T. Turner",

year = "1998",

language = "English",

isbn = "1860581722",

pages = "391--396",

editor = "R.W. Baines and A. TalebBendiab and Z. Zhao",

booktitle = "Advances in manufacturing technology XII",

note = "14th National Conference on Manufacturing Research ; Conference date: 07-09-1998 Through 09-09-1998",

}

TY - GEN

T1 - Integrated performance measurement - a reference model and an audit method

AU - Lutz, S

AU - Bititci, Umit

AU - Carrie, A.S.

AU - Turner, T.

PY - 1998

Y1 - 1998

N2 - The article describes a Reference model developed for the analysis of performance measurement systems. This Reference Model provides a framework for the evaluation and design of integrated performance measurement systems. Furthermore, an approach for the analysis of current performance measurement systems is given testing the integrity and deployment of a performance measurement system against the Reference Model. The audit method provides guidelines to identify gaps in performance measurement systems and to rank the gaps in terms of importance for the company's success. The Audit outlines those areas of the business with a lack of suitable performance measures and focuses on the improvement of the performance measurement system.

AB - The article describes a Reference model developed for the analysis of performance measurement systems. This Reference Model provides a framework for the evaluation and design of integrated performance measurement systems. Furthermore, an approach for the analysis of current performance measurement systems is given testing the integrity and deployment of a performance measurement system against the Reference Model. The audit method provides guidelines to identify gaps in performance measurement systems and to rank the gaps in terms of importance for the company's success. The Audit outlines those areas of the business with a lack of suitable performance measures and focuses on the improvement of the performance measurement system.

M3 - Conference contribution book

SN - 1860581722

SP - 391

EP - 396

BT - Advances in manufacturing technology XII

A2 - Baines, R.W.

A2 - TalebBendiab, A.

A2 - Zhao, Z.

CY - UK

T2 - 14th National Conference on Manufacturing Research

Y2 - 7 September 1998 through 9 September 1998

ER -

Integrated performance measurement - a reference model and an audit method

Abstract

Conference

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