Industry practices and challenges in using product in use data to inform PSS conceptual design

Romana Hussain, Helen Lockett, Gokula Vijayumar Annamalai Vasantha

Research output: Chapter in Book/Report/Conference proceedingConference contribution book


Both Product-Service System (PSS) literature and industry express a need to close the design loop by feeding productin- use data to conceptual design. Nevertheless, how to actually accomplish this for PSS Conceptual Design is largely absent. This paper uses the literature and findings from interviews with industry as the basis for a system which could utilize product-in-use data from the sensors of large, capital-intensive, technical assets along with in-service records as well as receiver and provider needs to aid the creation of PSS Business Models at the PSS Conceptual Design stage.
Original languageEnglish
Title of host publicationFunctional thinking for value creation
Subtitle of host publicationProceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011.
EditorsJurgen Hesselbach , Christoph Herrmann
Place of PublicationBerlin
Number of pages6
Publication statusPublished - 2011


  • industry practices
  • challenges
  • product
  • data
  • inform PSS conceptual design


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