Industry 4.0: challenges and success factors for adopting digital technologies in airports

Jia Hao Tan, Tariq Masood

Research output: Working paperWorking Paper/Preprint

71 Downloads (Pure)

Abstract

With the advent of Industry 4.0 technologies in the last decade, airports have undergone digitalisation to capitalise on the purported benefits of these technologies such as improved operational efficiency and passenger experience. The ongoing COVID-19 pandemic with emergence of its variants (e.g. Delta, Omicron) has exacerbated the need for airports to adopt new technologies such as contactless and robotic technologies to facilitate travel during this pandemic. However, there is limited knowledge of recent challenges and success factors for adoption of digital technologies in airports. Therefore, through an industry survey of airport operators and managers around the world (n=102, 0.754
Original languageEnglish
Place of PublicationIthaca, N.Y.
Number of pages25
DOIs
Publication statusSubmitted - 29 Dec 2021

Keywords

  • industry 4.0
  • airport 4.0
  • airport
  • technology
  • technologies
  • adoption
  • industrial survey
  • survey
  • challenges
  • success factors
  • digital transformation
  • digitalisation
  • aviation 4.0
  • aviation
  • aerospace
  • robotics

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