In this paper we look at some of the problems in interacting with best-match retrieval systems. In particular, we examine the areas of interaction, some investigations of the complexity and breadth of interaction and attempts to categorise user's information seeking behaviour. We suggest that one of the difficulties of traditional IR systems in supporting information seeking is the way the information content of documents is represented. We discuss an alternative representation, based on how information is used within documents.
- relevance feedback
- information seeking