Implementing Six Sigma in Challenging Times: A Case Study

Jose Luis Hernandez, Trevor Turner

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This paper presents the findings of a two year Knowledge Transfer Partnership (KTP) project between the University of Strathclyde and a small Scottish manufacturing company. The aim of this KTP is to bring stability and continuity to the organisational processes of the business by introducing Six Sigma. The paper discusses the effects that the current economic climate has had in the business and presents the findings of a Six Sigma project implementation.
Original languageEnglish
Title of host publicationAdvances in Production Management Systems. New Challenges, New Approaches
Subtitle of host publicationIFIP WG 5.7 International Conference, APMS 2009, Bordeaux, France, September 21-23, 2009, Revised Selected Papers
EditorsBruno Vallespir, Thècle Alix
Place of PublicationBerlin
PublisherSpringer
Pages514-521
Number of pages8
ISBN (Print)9783642163579
DOIs
Publication statusPublished - 2010
EventAdvanced Production Manufacturing Systems - Bordeaux, France
Duration: 21 Sep 200923 Sep 2009

Publication series

NameIFIP Advances in Information and Communication Technology
PublisherSpringer
Volume338
ISSN (Print)1868-4238

Conference

ConferenceAdvanced Production Manufacturing Systems
CountryFrance
CityBordeaux
Period21/09/0923/09/09

Keywords

  • six sigma
  • SMEs
  • cost of quality
  • recession
  • software engineering
  • information storage
  • user interfaces
  • database management

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