Implementing ERP: comparative case studies

Peter D. Ball, Umit Bititci, Daniel Muir, Bryan McCluskey, David Watson

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Abstract

Success of Enterprise Resource Planning (ERP) systems depends on rigorous and disciplined approach to planning and implementation. This paper presents a selection and implementation methodology that has been applied to three similar companies and highlights a wide variation in outcome. The underlying reasons for the variations in success can be specifically attributed to organisational personalities and culture. Analysis of these case studies provides key lessons and concludes by summarising these lessons in a cause and effect diagram.
Original languageEnglish
Number of pages12
Publication statusPublished - 2001
EventIFIP Working Conference on Strategic Manufacturing - Aalborg, Denmark
Duration: 26 Aug 200129 Aug 2001

Conference

ConferenceIFIP Working Conference on Strategic Manufacturing
CountryDenmark
CityAalborg
Period26/08/0129/08/01

Keywords

  • ERP implementation
  • process industry
  • organisational culture

Cite this

Ball, P. D., Bititci, U., Muir, D., McCluskey, B., & Watson, D. (2001). Implementing ERP: comparative case studies. Paper presented at IFIP Working Conference on Strategic Manufacturing , Aalborg, Denmark.