IMO diffusion, employee outcomes and perceived service quality

Original language	English
Publication status	Published - 2012
Event	2012 Academy of Marketing Science Annual Conference - N. Orleans, United States Duration: 11 Jul 2012 → …

Conference

Conference	2012 Academy of Marketing Science Annual Conference
Country	United States
City	N. Orleans
Period	11/07/12 → …

Keywords

• service quality
• IMO diffusion

Access to Document

• http://www.ams-web.org/cde.cfm?event=358035

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Boukis, A., Gounaris, S., & Kaminakis, K. (2012). IMO diffusion, employee outcomes and perceived service quality. 2012 Academy of Marketing Science Annual Conference, N. Orleans, United States.

Boukis, Achilleas ; Gounaris, Spiros ; Kaminakis, Kostas. / IMO diffusion, employee outcomes and perceived service quality. 2012 Academy of Marketing Science Annual Conference, N. Orleans, United States.

@conference{4001b794565d4917be8c313f750bccae,

title = "IMO diffusion, employee outcomes and perceived service quality",

keywords = "service quality, IMO diffusion",

author = "Achilleas Boukis and Spiros Gounaris and Kostas Kaminakis",

year = "2012",

language = "English",

note = "2012 Academy of Marketing Science Annual Conference ; Conference date: 11-07-2012",

}

Boukis, A, Gounaris, S & Kaminakis, K 2012, 'IMO diffusion, employee outcomes and perceived service quality', 2012 Academy of Marketing Science Annual Conference, N. Orleans, United States, 11/07/12.

IMO diffusion, employee outcomes and perceived service quality. / Boukis, Achilleas; Gounaris, Spiros; Kaminakis, Kostas.

2012. 2012 Academy of Marketing Science Annual Conference, N. Orleans, United States.

Research output: Contribution to conference › Proceeding › peer-review

TY - CONF

T1 - IMO diffusion, employee outcomes and perceived service quality

AU - Boukis, Achilleas

AU - Gounaris, Spiros

AU - Kaminakis, Kostas

PY - 2012

Y1 - 2012

KW - service quality

KW - IMO diffusion

UR - http://www.ams-web.org/cde.cfm?event=358035

M3 - Proceeding

T2 - 2012 Academy of Marketing Science Annual Conference

Y2 - 11 July 2012

ER -

Boukis A, Gounaris S, Kaminakis K. IMO diffusion, employee outcomes and perceived service quality. 2012. 2012 Academy of Marketing Science Annual Conference, N. Orleans, United States.