Identifying and assessing the chance of service failures

Research output: Contribution to conferencePaper

Abstract

To be ascertained
Original languageEnglish
Publication statusPublished - 2003
Event15th ARTS Conference 2003 - Loughborough, United Kingdom
Duration: 8 Apr 200310 Apr 2003

Conference

Conference15th ARTS Conference 2003
CountryUnited Kingdom
CityLoughborough
Period8/04/0310/04/03

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Keywords

  • service failures

Cite this

Belton, V., Cook, H. L., Quigley, J. L., & Walls, L. A. (2003). Identifying and assessing the chance of service failures. Paper presented at 15th ARTS Conference 2003, Loughborough, United Kingdom.