'I think that Polish doctors are better': experiences with and views of health services in Scotland among newly arrived migrant children and their parents

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    Abstract

    Understanding users׳ perceptions and expectations of health care provision is a key to informing practice, policy and health-related measures. In this paper, we present findings from a qualitative study conducted with recently migrated Eastern European children and their parents, reporting on their experiences of accessing health services post-migration. Unlike the case of adults, the experiences of newly migrated children have rarely been explored in relation to health services. We pay particular attention to three key areas: (1) migrant families׳ views of health service provision; (2) barriers to health service use; and (3) transnational use of health services. By using a social capital approach, we show how concerns about the Scottish health care practices enacted by migrant parents are adopted by children and are likely to impact on families׳ health beliefs and behaviours. The study highlights the important role of migrants׳ active participation as users of health services. We conclude that appropriate health services need to consider more carefully migrants׳ expectations and complex health care activities, in order to be fully inclusive and patient-centred.
    LanguageEnglish
    Pages86-93
    Number of pages8
    JournalHealth and Place
    Volume30
    Early online date15 Sep 2014
    DOIs
    Publication statusPublished - Nov 2014

    Fingerprint

    Scotland
    health services
    Health Services
    health service
    parents
    migrant
    Parents
    experience
    health care
    Family Health
    Delivery of Health Care
    health belief
    Health Services Needs and Demand
    Health Policy
    service provision
    social capital
    health
    migration
    participation

    Keywords

    • Eastern European migrants
    • migrant children
    • migrants' experiences of health care
    • ethnic minorities and health
    • transnational health service use
    • social networks and trust

    Cite this

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    abstract = "Understanding users׳ perceptions and expectations of health care provision is a key to informing practice, policy and health-related measures. In this paper, we present findings from a qualitative study conducted with recently migrated Eastern European children and their parents, reporting on their experiences of accessing health services post-migration. Unlike the case of adults, the experiences of newly migrated children have rarely been explored in relation to health services. We pay particular attention to three key areas: (1) migrant families׳ views of health service provision; (2) barriers to health service use; and (3) transnational use of health services. By using a social capital approach, we show how concerns about the Scottish health care practices enacted by migrant parents are adopted by children and are likely to impact on families׳ health beliefs and behaviours. The study highlights the important role of migrants׳ active participation as users of health services. We conclude that appropriate health services need to consider more carefully migrants׳ expectations and complex health care activities, in order to be fully inclusive and patient-centred.",
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