Humour as subversion in two call centres

P. Taylor; P.M. Bain

Humour as subversion in two call centres

P. Taylor, P.M. Bain

Work, Employment And Organisation

Research output: Chapter in Book/Report/Conference proceeding › Chapter

5 Citations (Scopus)

Abstract

Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.

Original language	English
Title of host publication	Critical Realist Applications in Organisation and Management Studies
Publication status	Published - 2004

Publication series

Name	Critical Realism: Interventions
Publisher	Routledge

Keywords

call centres
labour process
humour
trade unions
resistance

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Cite this

@inbook{a584840755fb4093b650cdc562af9eda,

title = "Humour as subversion in two call centres",

abstract = "Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.",

keywords = "call centres, labour process, humour, trade unions, resistance",

author = "P. Taylor and P.M. Bain",

year = "2004",

language = "English",

isbn = "0-415-34510-3",

series = "Critical Realism: Interventions",

publisher = "Routledge",

booktitle = "Critical Realist Applications in Organisation and Management Studies",

}

TY - CHAP

T1 - Humour as subversion in two call centres

AU - Taylor, P.

AU - Bain, P.M.

PY - 2004

Y1 - 2004

N2 - Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.

AB - Chapter describes how subversive satire can be allied to a wider collective union organizing campaign at workplace level, makes a distinctive contribution to the recent literature on organizational humour. Engages in debates stimulated by previous work published in Organization Studies, and more widely, on the purpose and effects of workers' humour and joking practices.

KW - call centres

KW - labour process

KW - humour

KW - trade unions

KW - resistance

UR - http://dx.doi.org/10.1177/0170840603249008

UR - http://www.routledge.com/books/Critical-Realist-Applications-in-Organisation-and-Management-Studies-isbn9780415345101

M3 - Chapter

SN - 0-415-34510-3

T3 - Critical Realism: Interventions

BT - Critical Realist Applications in Organisation and Management Studies

ER -

Humour as subversion in two call centres

Abstract

Publication series

Keywords

UN SDGs

Other files and links

Fingerprint

Cite this