Human resourcing in academic libraries: the 'lady librarian', the call for flexible staff and the need to be counted

This paper reports on a recent set of research findings into human resource (HR) deployment in academic, college and national libraries in the UK and Ireland by selectively summarising these findings. The recommendations are that libraries should make available for comparison by others not only their library service provision, i.e. opening hours, but also staff provision, i.e. staffing numbers and demographics and staff deployment, with a view to benchmarking levels of flexibility. This work highlights the lack of existing benchmarking facilities in UK universities and colleges of higher education, relating to HR deployment in libraries, and recommends that Sconul extends the existing data collection in its Annual Statistical return to include this HR area.