Human Resource Management for the Hospitality and Tourism Industries

Research output: Book/ReportBook

48 Citations (Scopus)

Abstract

Takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries.
Original languageEnglish
Number of pages305
Publication statusPublished - 2007

Keywords

  • hospitality industry
  • tourism
  • human resource management

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