How do supply chain management and information systems practices influence operational performance: evidence from emerging country SMEs

Ekrem Tatoglu, Erkan Bayraktar, Ismail Golgeci, S.C. Lenny Koh, Mehmet Demirbag, Selim Zaim

    Research output: Contribution to journalArticle

    31 Citations (Scopus)

    Abstract

    This study first provides a comparative analysis of the impact of supply chain management (SCM) and information systems (IS) practices on operational performance (OPER) of small- and medium-sized enterprises (SMEs) operating in two neighbouring emerging country markets of Turkey and Bulgaria. Then, we investigate moderating effects of both SCM–IS-linked enablers and inhibitors on the links between SCM and IS practices and OPER of SMEs. To this end, we first empirically identify the underlying dimensions of SCM and IS practices, and SCM–IS-related enabling and inhibiting factors. Second, a series of regression analyses are undertaken to estimate the impact of the study's constructs on OPER of SMEs. The results are discussed comparatively within the contexts of both Turkish and Bulgarian SMEs and beyond. The study makes a significant contribution to the extant literature through obtaining and analysing cross-national survey data of SCM and IS practices in emerging country markets.

    LanguageEnglish
    Number of pages19
    JournalInternational Journal of Logistics: Research and Applications
    Early online date24 Jul 2015
    DOIs
    Publication statusPublished - 2015

    Fingerprint

    Supply chain management
    Information systems
    Industry
    Management information systems
    Telecommunication links
    Small and medium-sized enterprises
    Management system
    Business performance
    Systems practice
    Emerging countries

    Keywords

    • Bulgaria
    • information systems
    • operational performance
    • SMEs
    • supply chain management
    • Turkey

    Cite this

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    abstract = "This study first provides a comparative analysis of the impact of supply chain management (SCM) and information systems (IS) practices on operational performance (OPER) of small- and medium-sized enterprises (SMEs) operating in two neighbouring emerging country markets of Turkey and Bulgaria. Then, we investigate moderating effects of both SCM–IS-linked enablers and inhibitors on the links between SCM and IS practices and OPER of SMEs. To this end, we first empirically identify the underlying dimensions of SCM and IS practices, and SCM–IS-related enabling and inhibiting factors. Second, a series of regression analyses are undertaken to estimate the impact of the study's constructs on OPER of SMEs. The results are discussed comparatively within the contexts of both Turkish and Bulgarian SMEs and beyond. The study makes a significant contribution to the extant literature through obtaining and analysing cross-national survey data of SCM and IS practices in emerging country markets.",
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    How do supply chain management and information systems practices influence operational performance : evidence from emerging country SMEs. / Tatoglu, Ekrem; Bayraktar, Erkan; Golgeci, Ismail; Koh, S.C. Lenny; Demirbag, Mehmet; Zaim, Selim.

    In: International Journal of Logistics: Research and Applications, 2015.

    Research output: Contribution to journalArticle

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    AU - Tatoglu, Ekrem

    AU - Bayraktar, Erkan

    AU - Golgeci, Ismail

    AU - Koh, S.C. Lenny

    AU - Demirbag, Mehmet

    AU - Zaim, Selim

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    KW - information systems

    KW - operational performance

    KW - SMEs

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