The second edition of this defining handbook provides an up-to-date reference on approaches to the principles and practice of negotiation, group decision-making, and collaboration. It includes the origins, development, and prospects of electronic negotiation, as well as on-line or computer-based arbitration. It constitutes a comprehensive guide to how traditional issues in negotiation, such as knowledge, language, strategy, fairness and justice, have been transformed by technology.
- group decisions
- negotiation processes
- analytical approaches to negotiation