GSS for multi-organizational collaboration: Reflections on process and content

F. Ackermann, L.A. Franco, B. Gallupe, M. Parent

Research output: Contribution to journalArticle

48 Citations (Scopus)

Abstract

Multi-organizational collaboration has become the norm for modern organizations as they seek to survive and prosper in increasingly turbulent times. These collaborations can take many forms, but face problems due to different management styles, different cultures, and different operating modes of the participant organizations. These differences usually cause difficulties for the multi-organizational teams that are set up to make the collaboration operational. Group Support Systems (GSSs) is one possible way of supporting these multi-organization collaboration teams (MCTs). This paper builds and describes a conceptual framework that highlights the critical characteristics of these teams and how GSS might support their activities. The framework is based on a detailed analysis of three case studies using three different GSSs.
LanguageEnglish
Pages307-331
Number of pages24
JournalGroup Decision and Negotiation
Volume14
Issue number4
DOIs
Publication statusPublished - 2005

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Group
management style
organization
cause
Group support systems
time
Management styles
Conceptual framework
Causes
Conceptual Framework
Management Styles

Keywords

  • group support systems
  • multi-organizational teams
  • teamwork
  • management theory

Cite this

Ackermann, F. ; Franco, L.A. ; Gallupe, B. ; Parent, M. / GSS for multi-organizational collaboration: Reflections on process and content. In: Group Decision and Negotiation. 2005 ; Vol. 14, No. 4. pp. 307-331.
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GSS for multi-organizational collaboration: Reflections on process and content. / Ackermann, F.; Franco, L.A.; Gallupe, B.; Parent, M.

In: Group Decision and Negotiation, Vol. 14, No. 4, 2005, p. 307-331.

Research output: Contribution to journalArticle

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