TY - GEN
T1 - Grieving online
T2 - the use of search engines in times of grief and bereavement
AU - Ruthven, Ian
N1 - © ACM, 2012. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the 4th Information Interaction in Context Symposium, 2012, http://doi.acm.org/10.1145/2362724.2362747
PY - 2012
Y1 - 2012
N2 - In this paper, we study the information goals in searches on the topic of grieving and bereavement. Using log analyses and content analyses we present a categorization system of grief and bereavement-related queries submitted to a major search engine, reflecting the variety of information needs that occur during a period of bereavement. We also present patterns of interaction during the query formulation stage of these searches and results on the success of searches on the topic of grieving and bereavement. Using linguistic style analyses we compare the content of grief-related queries showing differences in content that may be used to classify grief-related queries to help provide tailored support for different types of query.
AB - In this paper, we study the information goals in searches on the topic of grieving and bereavement. Using log analyses and content analyses we present a categorization system of grief and bereavement-related queries submitted to a major search engine, reflecting the variety of information needs that occur during a period of bereavement. We also present patterns of interaction during the query formulation stage of these searches and results on the success of searches on the topic of grieving and bereavement. Using linguistic style analyses we compare the content of grief-related queries showing differences in content that may be used to classify grief-related queries to help provide tailored support for different types of query.
KW - information retrieval
KW - grieving and bereavement
KW - information seeking and use
KW - information needs
KW - query formulation
KW - query formulation support
UR - http://www.iiix2012.org/
UR - http://dl.acm.org/citation.cfm?id=2362724
U2 - 10.1145/2362724.2362747
DO - 10.1145/2362724.2362747
M3 - Conference contribution book
SP - 120
EP - 128
BT - Proceedings of the 4th Information Interaction in Context Symposium (IIIX '12)
CY - New York
ER -