Global insights from the voice of the customer - South Africa 2012

Research output: Contribution to conference › Paper

Abstract

This paper provides global insights from the voice of the customer

Original language	English
Publication status	Published - Mar 2012
Event	Customer Experience World - Johannesburg, South Africa Duration: 19 Mar 2012 → 22 Mar 2012

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title = "Global insights from the voice of the customer - South Africa 2012",

abstract = "This paper provides global insights from the voice of the customer",

keywords = "customer experience management, voice of the customer, global insights",

author = "Alan Wilson",

year = "2012",

month = mar,

language = "English",

note = "Customer Experience World ; Conference date: 19-03-2012 Through 22-03-2012",

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KW - voice of the customer

KW - global insights

M3 - Paper

T2 - Customer Experience World

Y2 - 19 March 2012 through 22 March 2012

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