Global insights from the voice of the customer 2012

Research output: Contribution to conference › Paper

Abstract

This paper provides global insights from the voice of the customer 2012

Original language	English
Publication status	Published - 22 May 2012
Event	European Customer Experience World - London, United Kingdom Duration: 22 May 2012 → 23 May 2012

Conference	European Customer Experience World
Country/Territory	United Kingdom
City	London
Period	22/05/12 → 23/05/12

@conference{89329a4958934ba784eefaa1f61a68f0,

title = "Global insights from the voice of the customer 2012",

abstract = "This paper provides global insights from the voice of the customer 2012",

keywords = "customer experience management, global insights, voice of the customer",

author = "Alan Wilson",

year = "2012",

month = may,

day = "22",

language = "English",

note = "European Customer Experience World ; Conference date: 22-05-2012 Through 23-05-2012",

}

TY - CONF

T1 - Global insights from the voice of the customer 2012

AU - Wilson, Alan

PY - 2012/5/22

Y1 - 2012/5/22

N2 - This paper provides global insights from the voice of the customer 2012

AB - This paper provides global insights from the voice of the customer 2012

KW - customer experience management

KW - global insights

KW - voice of the customer

M3 - Paper

T2 - European Customer Experience World

Y2 - 22 May 2012 through 23 May 2012

ER -