Global insights from the voice of the customer 2012

Research output: Contribution to conferencePaper

Abstract

This paper provides global insights from the voice of the customer 2012

Conference

ConferenceEuropean Customer Experience World
CountryUnited Kingdom
CityLondon
Period22/05/1223/05/12

Keywords

  • customer experience management
  • global insights
  • voice of the customer

Cite this

Wilson, A. (2012). Global insights from the voice of the customer 2012. Paper presented at European Customer Experience World, London, United Kingdom.
Wilson, Alan. / Global insights from the voice of the customer 2012. Paper presented at European Customer Experience World, London, United Kingdom.
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title = "Global insights from the voice of the customer 2012",
abstract = "This paper provides global insights from the voice of the customer 2012",
keywords = "customer experience management, global insights, voice of the customer",
author = "Alan Wilson",
year = "2012",
month = "5",
day = "22",
language = "English",
note = "European Customer Experience World ; Conference date: 22-05-2012 Through 23-05-2012",

}

Wilson, A 2012, 'Global insights from the voice of the customer 2012' Paper presented at European Customer Experience World, London, United Kingdom, 22/05/12 - 23/05/12, .

Global insights from the voice of the customer 2012. / Wilson, Alan.

2012. Paper presented at European Customer Experience World, London, United Kingdom.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Global insights from the voice of the customer 2012

AU - Wilson, Alan

PY - 2012/5/22

Y1 - 2012/5/22

N2 - This paper provides global insights from the voice of the customer 2012

AB - This paper provides global insights from the voice of the customer 2012

KW - customer experience management

KW - global insights

KW - voice of the customer

M3 - Paper

ER -

Wilson A. Global insights from the voice of the customer 2012. 2012. Paper presented at European Customer Experience World, London, United Kingdom.