Gauging the unemployed's perceptions of online consent forms

Paul van Schaik, Karen Renaud

Research output: Contribution to conferencePaperpeer-review

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Background: Online users are presented with consent forms when they create accounts on new websites. Such forms seek consent to collect, store and process the web user’s personal data. Forms vary, displaying a range of statements to persuade people to grant such consent.
Aim: In this paper, we report on a study we carried out to gauge the unemployed users’ opinions of such forms.
Methods: We commenced by reviewing the literature on consent forms and deriving several statements about consent forms that unemployed people could either agree or disagree with. We then used Q-methodology to gauge agreement with these statements.
Results: Unemployed people care about their data but feel pressured to consent to giving their data away when confronted with these kinds of form.
Conclusions: A redesign of consent forms is required, because, in their current state, people – especially the unemployed – are not granting informed consent for the collection and processing of their data
Original languageEnglish
Number of pages10
Publication statusPublished - 6 Jan 2024
EventHawaii International Conference on System Sciences (HICSS): HICSS 2024 - Hilton Hawaiian Village Waikiki Beach Resort, Honolulu, United States
Duration: 3 Jan 20246 Jan 2024


ConferenceHawaii International Conference on System Sciences (HICSS)
Abbreviated titleHICSS-57
Country/TerritoryUnited States
Internet address


  • online consent
  • needs
  • Q-methodology
  • unemployed


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