TY - JOUR
T1 - Factors influencing an organisation's ability to manage innovation
T2 - a structured literature review and conceptual model
AU - Smith, Marisa
AU - Busi, Marco
AU - Ball, Peter
AU - Van der Meer, Robert
PY - 2008/12
Y1 - 2008/12
N2 - Management literature prescribes innovation as a stimulus for sustained competitive advantage in companies; however, the nature of the development in this field has resulted in the literature being broad and fragmented. This paper focuses on the body of literature concerned with the factors which influence innovation management in organisations. The aim of this research is to present a holistic view of the factors that affect innovation management. Using a systematic literature review approach, using over 100 papers, this research identifies nine key factors that impact on an organisation's ability to manage innovation. These nine factors have been identified as management style and leadership, resources, organisational structure, corporate strategy, technology, knowledge management, employees and innovation process. This paper then discusses the inductively derived model that presents the important relationships identified between the factors to present a holistic view of innovation management. From this, we open up the debate on innovation management as a systemic approach rather than being focused on the singular factors. We can therefore conclude that a number of dominant relationships exist between the factors with the innovation process being the only endogenous factor within the model.
AB - Management literature prescribes innovation as a stimulus for sustained competitive advantage in companies; however, the nature of the development in this field has resulted in the literature being broad and fragmented. This paper focuses on the body of literature concerned with the factors which influence innovation management in organisations. The aim of this research is to present a holistic view of the factors that affect innovation management. Using a systematic literature review approach, using over 100 papers, this research identifies nine key factors that impact on an organisation's ability to manage innovation. These nine factors have been identified as management style and leadership, resources, organisational structure, corporate strategy, technology, knowledge management, employees and innovation process. This paper then discusses the inductively derived model that presents the important relationships identified between the factors to present a holistic view of innovation management. From this, we open up the debate on innovation management as a systemic approach rather than being focused on the singular factors. We can therefore conclude that a number of dominant relationships exist between the factors with the innovation process being the only endogenous factor within the model.
KW - innovation
KW - organisational factors
KW - contact centres
KW - mass production
KW - manufacturing
KW - service operations
UR - http://www.worldscinet.com/ijim/
U2 - 10.1142/S1363919608002138
DO - 10.1142/S1363919608002138
M3 - Article
SN - 1363-9196
VL - 12
SP - 655
EP - 676
JO - International Journal of Innovation Management
JF - International Journal of Innovation Management
IS - 4
ER -