Exploring the relationship between luxury brand personality, store personality and consumer personality

Research output: Contribution to conferencePaperpeer-review


This paper aims to gain a deeper understanding of luxury brand positioning in relation to brand personality, store personality and target consumer personality traits. In so doing, we hope to get a fuller explanation of brand perceptions within the market environment in which luxury transactions occur. Using a variety of secondary sources we undertook a content analysis of narratives from web pages of the Italian brand Tod’s as well as from consumer blogs relating to four Tod’s flagship stores. Our theoretical contribution enhances explanations of luxury consumption in terms of three value sources namely, (i) time (ii) social responsibility and (iii) knowledge. Managerially, we determine that consumer interaction with sales persons is critical to consumer experience of the brand based upon their understanding and expectation of the luxury it represents.
Original languageEnglish
Number of pages10
Publication statusUnpublished - Jan 2014
Event13th International Marketing Trends Conference - Venice, Italy
Duration: 23 Jan 201425 Jan 2014


Conference13th International Marketing Trends Conference


  • brands
  • store personality; brand personality
  • consumer segmentation
  • content analysis
  • congruence distance
  • luxury branding
  • consumer experience


Dive into the research topics of 'Exploring the relationship between luxury brand personality, store personality and consumer personality'. Together they form a unique fingerprint.

Cite this