Enhancing the Capacity of Tourism Workforce in the OIC Member Countries for Improved Tourism Service Quality

Thomas Baum, Patricia Reid

Research output: Book/ReportCommissioned report

Original languageEnglish
Place of PublicationAnkara
Commissioning bodyCOMCEC
Number of pages127
Publication statusPublished - 1 Sep 2014


  • human resource development
  • service quality
  • competitive success
  • tourism sector
  • private sector enterprises
  • training
  • workforce development

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